Cancellation Of SmarTrend Services
When joining your service and if I pay the annual fee does Smartrend refund any unused portion if I cancel before the year is up?
Thanks for your email. If you join SmarTrend as an annual subscriber, you are a subscriber for the full year and we do not issue refunds for any unused portions. If you foresee that you may want to cancel before the year is up, I suggest you signup for the monthly subscription option. You can cancel the monthly subscription before your payment date each month. With both options, we offer a free 14-day trial during which you can cancel at anytime. If you do decide to cancel, simply visit the Help tab within the subscribers-only website, fill out the SmarTrend cancellation form and submit electronically. I hope you enjoy the service and feel free to contact us should you have any questions.
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